On-Call Hub visited beautiful Atlanta, Georgia this past week for the 32nd Healthcare Contact Center Times Conference

World Asthma Day 2023: Asthma Care for ALL

On-Call Hub recently attended the AAACN 48th Annual Conference!

Read about the new features we are introducing to On-Call Hub version 1.6.16

Telehealth and related services have experienced a resurgence since the COVID-19 Pandemic began. Managing patient phone encounters using guided communication technology with clinically validated triage protocols is an emerging tool to benefit patients and providers. To learn more, download our white paper here.

The holidays are a time for family, friends, and traditions. They can also be a time of stress and exhaustion. If you're a nurse who is going to be working overnight shifts over the holidays, it's important to take care of yourself both emotionally and physically. Here are some tips for making the most of your holiday shifts.

Read about the new features we are introducing to On-Call Hub version 1.6.9

Value-Based Care (VBC) is a new strategy in healthcare, and it's rapidly replacing traditional models. The Centers for Medicare & Medicaid Services (CMS) have been pushing this change, but why and for what benefit? What is the goal? What does this mean for small practices? In this article, we'll answer all of those questions and more.

New legislation has recently been passed by the US House of Representatives to help those using the Medicare Advantage program, and now awaits approval by the Senate. This act is designed to help seniors get the care they need more quickly, but what does it do and how?

Different medical specialists are using technology in interesting ways to improve patient care. But how are specialists using these methods to supplement their level of care?

Real, positive effects of call center triage on patient outcomes are being felt in hospitals and health systems across the country. This sounds great, but how? Let's take a look.

Telehealth is becoming an increasingly popular option for healthcare providers of all sizes. For small clinics and health practices, telehealth can provide a number of benefits.

Telehealth is changing the landscape of healthcare as we know it. By providing a way for patients to be treated remotely, telehealth is saving lives and reducing costs. Telehealth has been become a permanent part of the healthcare experience, enough so that it is expected providers have some sort of telehealth service. In what six ways is telehealth is making an impact on the healthcare industry?

There is no doubt that telehealth services are impacting patient outcomes in a positive way. Let’s discuss how and why!

Telehealth is rapidly growing, changing the way pediatric care is delivered. With telehealth, parents can now take advantage of nurse triage, after hours services, urgent care, and prescription refills without having to leave their home. This can be a huge relief for parents who have a busy schedule or for those with young children. Let's discuss the benefits of telehealth in pediatric care and how it is revolutionizing the industry.

Rural telehealth has come a long way in recent years, but there are still many challenges that need to be overcome.

Setting up telehealth services for a medical practice is a challenge, but what are the biggest hurdles to getting started?